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Friday, August 19, 2011

No Refund from Interlink College of Technology and Business Studies

I am enrolled in your school, Interlink College of Technology and Business Studies, with a course in Health and Social Care, Post Graduate Diploma NQF level 7. I am writing in response to the following matters: (1) Ground/reason that caused my visa application refusal; (2) To seek clarification of the reason/s why I cannot be issued a Confirmation of Acceptance for Studies (CAS); and (3) To express my intention for a refund of the money I deposited in your school account.

Sir, permit me to give you a general idea of what has transpired for the past four months. 30th of November 2010, I paid the necessary amount of GBP 1,500.00 that your institution has required before issuance of CAS. The bank here in the Philippines, BPI-Ayala East Branch, where we deposited the said amount on the bank account details provided to us by your school registrar, Ms. Adunni Akindude, has confirmed the transfer of the money to Lloyds Bank in London. Regardless of the mentioned confirmation of the success of money transfer, it took us approximately eight days of follow-up before a CAS was issued on me. I will no longer include here the hassles this waiting period has brought me.

17th of December 2010, the result of my visa application was released and I was not granted an entry. The basis of the refusal as stated on the Refusal Letter was an invalid CAS (please see attached documents). I requested for an Administrative Review but the embassy upheld its first decision. Despite of what happened, I did not lose the confidence I have in your institution. After knowing the embassy’s final decision, I wasted no time and decided to have a reapplication immediately. I am updating your institution of my status and has always been prompt in following-up and requesting for my CAS. Every night for three to four months, I am contacting through calls, text messages, and e-mails Mr. D’ Islam, the contact person from your institution assigned to them however, he (Mr. D’ Islam) just kept on giving them words that later turned out to be empty and unreliable. I also talked to Mr. D’ Islam to inquire him of why I cannot have my CAS. Most of the calls were turned unanswered and there were calls he did answer but ended them up few seconds after. I sent him text messages containing my confusion and queries of the situation still these were left unanswered.

I really cannot comprehend the reason why I cannot be issued an error-free, accurate CAS even though I provided promptly all the necessary requirements. Recently, there were reasons provided as to why, but my question is why inform us this late; why only now and not during the time, may be, prior to the issuance of Letter of Acceptance.

Four months of waiting, I think, is enough, more than enough. I have already given too much of myself on this. I do not want to be stuck and caught on this situation any longer. I want to move and raise myself in making my aspirations a part of this world’s reality. In connection with this, Sir, with all humility, I am asking for a full refund of the money I deposited on the school’s account. I have confidence in the values uphold by your institution and believe with all my heart that you will adhere to these values.

Sir, please consider my case and take action on this.

I would like to express my gratitude for allowing me to communicate these matters to you. I hope I am able to bridge and convey to you my situation.

Please see attached files/documents.

Thank you once again and God bless.

Sincerely,

Sheryl J. Dela Cruz

This post was submitted by SHERYL DELA CRUZ.

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